Privacy Policy

What we collect

Jobtral is construction business software. Most of what it holds is what you put in it.

• Account data: your name, email address, password hash, and the companies you belong to.
• Company data: the company name, address, logo, cost codes, stages, team members and their roles.
• The records you enter: leads, customers, estimates, proposals, projects, schedules, daily logs, photos, time clock entries, and the contact details of the people on them.
• Usage logs: sign-ins, the pages and API calls your account makes, the device and browser that made them, and receipts of every call a connected tool made on your behalf. We keep these to secure accounts and to answer support questions.

We do not collect anything from your customers directly. Their details reach us only because you, or a form on your website, entered them.

How it is used and stored

Your data is used to run the product for you: to show your team the work, to send the emails and proposals you ask it to send, and to keep your account secure. We do not use your records to train models, and we do not look at them except to fix a problem you have reported or to keep the service running.

• Hosting is in the United States.
• Sensitive fields, such as connector keys and third-party credentials, are encrypted at rest. All traffic is encrypted in transit.
• Backups run nightly and are kept for a rolling window, so a mistake can be undone.
• Access inside Moonbound Media is limited to the people who operate the service.

Third-party sharing

We never sell your data, and we never share it with advertisers. The only parties that see it are the subprocessors that run the service:

• Hosting and infrastructure, where the application and its database run.
• Email delivery, for the sign-in, invitation, proposal and notification emails the product sends.
• A payment processor, when billing is turned on, which holds your card details so we do not.
• An AI assistant, only when you connect one yourself through the connector, under your own account with that assistant. Nothing is sent to any AI service otherwise.

We will disclose data if the law requires it, and we will tell you when we are allowed to.

Data retention

We keep your data for the life of your account plus 30 days. Close the account and the 30-day clock starts; after that your records and backups of them are deleted. At any time, before or during that window, you can ask for an export of everything your company holds and we will send it in a standard, machine-readable format.

The AI connector

Jobtral has a connector so an AI assistant such as Claude can work from your data. You turn it on by adding the connector in the assistant and signing in to Jobtral, then choosing which company it may see. It can only reach that company, with your permissions.

• It can read: leads, the schedule, time clock status, daily log summaries, estimate status, and budget against actuals.
• It can write: create a lead, clock in and out, and send a proposal. Every write asks you to confirm before it happens.
• Every call it makes is recorded as a receipt you can review.
• You can revoke its access at any time from Settings. The assistant then stops at once.

What the assistant does with the answers it gets is governed by your agreement with the provider of that assistant, not by this policy. The connector endpoint is:

https://jobtral.com/api/mcp/mcp

Your choices

You can correct or delete any record yourself inside the product. You can ask us to export or delete your account data, and we will do it. If you are a customer of a Jobtral user and want to know what they hold about you, ask them: they own that data and we act on their instructions.

Changes to this policy

If we change this page in a way that matters, we will email the account owners before the change takes effect, and the date at the top will move.

Contact

Questions, export requests and deletion requests go to support@jobtral.com. See also the Terms of Service.